- Patients choosing Molonglo dental may be asked to read and sign our consent form prior to treatments.
- Please be aware that we require a minimum of 12 hours’ notice should you need to cancel or reschedule an appointment. Failure to provide 12 hours’ notice may incur a fee and/or require a deposit to secure another booking at Molonglo Dental.
- If you are a new patient, please arrive 10 minutes before your appointment time to complete a new patient form. Please bring your Medicare card and any concession or health care cards.
- If you have any cold or flu-like symptoms, have travelled overseas or interstate in the last 14 days, please inform our staff before attending your appointment.
- The payment plan facility provided by the clinic cannot be used in conjunction with Smiles membership.
- All patient personal and medical record including, a copy of notes, radiographs and photographs will be handled and made available in accordance with the Privacy Act 1988.
- Surgery reserve the right to ask for any competitive treatment price quote and reserve right to refuse to match or beat any competitive offer price.
- Molonglo dental reserve the right to refuse any cosmetic treatment to patients, if it is suspected of any adverse oral health outcomes.
- Health fund limits and rules apply for private health insurance customers. Please confirm eligibility with health funds provider prior to appointment to claim rebates with the Molonglo dental surgery.
- If Patient has used their yearly limit from their health fund, please contact Molonglo dental for a price estimate. This estimate is within the range and does not guarantee a fixed price quote.
- A comprehensive consultation appointment will be required from treating dentist to assess a specific dental condition for obtaining an exact quote.
- The exact quote on treatment plan will only be valid for 30 days.
Patient Discount Offer — Terms and Conditions
- Eligibility. This offer is available only to patients who receive it directly from us by email or SMS at their nominated contact details. It is personal to the named patient and is not transferable.
- Validity & Redemption. The offer is valid for three months from the date it is sent to your preferred contact channel Email or SMS. To redeem it, your appointment must be attended within this period. Please note booking alone does not extend the validity. Where you contact us within the validity period but our first available appointment falls outside it, the discount will still be honoured. For treatment requiring multiple visits, the discount applies provided treatment commences within the validity period.
- Eligible treatment. The discount applies to any dental treatment provided at our practice and is deducted from the balance payable by you after any insurance or health fund benefit.
- Combination. Cannot be used with any other offer, promotion, voucher or discounted package unless we agree in writing.
- No cash value. The discount has no cash value, cannot be exchanged for cash or credit, and no change or refund is given on any unused portion.
- Clinical discretion. All treatment is recommended on the basis of your individual clinical needs following examination. This offer does not influence the treatment proposed, and is subject to your suitability for the treatment concerned.
- Attendance. The discount may be forfeited if an appointment is missed or cancelled with less than [24/48] hours’ notice.
- Changes. We may amend or withdraw this offer at any time. Any change will not affect an offer already issued and still within its validity period.